National Business Response Network

Connecting businesses with community organisations to supply vital support

Business in the Community (BITC), supported by AXA, has reactivated its National Business Response Network (NBRN) to enable businesses to provide vital items and skills support to community organisations in need across England, Scotland, Northern Ireland and Wales.

As we navigate these uncertain times, it is more important than ever to come together and support our communities.

However, we understand that it can be a challenge to know how best to provide support. This is where the NBRN comes in.

About the National Business Response Network

The NBRN was launched at the start of the COVID-19 pandemic in 2020 to connect businesses with people and community organisations in need. We have reactivated this important network to provide much-needed assistance during the cost-of-living crisis.

Through business support, we will focus on providing five much-needed items and five vital skills:

Mobile phone
Five items
  • Laptops and smartphones
  • Warm clothing and bedding
  • Food packaging
  • Energy-efficient products
  • Kitchen equipment
Five time/skills
  • Job coaching
  • Wellbeing mentorship
  • Marketing advice
  • Sales/fundraising advice
  • Operational/scale-up advice


Community Organisations: Let us know what support you are looking for by completing the Request Support form. Our team will then be in touch to discuss your needs and make your request live on our ‘view requests’ page which is accessed by our pool of business volunteers looking to offer support.

Businesses: View the full list of live requests for support and when you find one you feel you can support, simply click the ‘We Can Help’ button and we’ll connect you to the community organisation and you can begin offering support. Alternatively, you can register your interest with BITC and we’ll be in touch to discuss how you can help.
  1. Laptops and smartphones
    For people who use services but do not have a device to make contact/stay in touch.
  2. Warm clothing and bedding
  3. Food packaging
    Ideal for food banks/community kitchens to distribute greater quantities of food or mental health charities to support arts and crafts activities.
  4. Energy-efficient products
    For those who face unaffordable energy bills.
  5. Kitchen equipment
    Both for organisations feeding communities and charities placing individuals in accommodation.
  1. Job Coaching
    Support for individuals within the community seeking employment during the cost-of-living crisis.
  2. Wellbeing mentorship
    Support for team members of community organisations who may be under increasing strain as the demand for their services grows.
  3. Marketing advice
    Helping organisations to raise awareness with beneficiaries who need help and to attract more support.
  4. Sales/fundraising advice
    Support to help organisations generate more funds to meet growing demands.
  5. Operational/scale-up advice
    Expert guidance on scaling up operations to meet growing demand.
All organisations focused on making a positive difference in the community are eligible. Whether you are a non-profit, charity, community, or voluntary organisation, register your interest, and a team member will work with you to see how we can support your needs.


For more information on the NBRN please get in touch here

Our impact during covid-19

See how Business in the Community brokered relationships between businesses and community organisations to respond to the needs of communities during the Covid-19 pandemic.

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